Frequently Asked Questions
Everything you need to know about our Parisian beauty rituals.
Where are Botanique Paris products manufactured?
All our products are formulated and manufactured in France, adhering to the highest European safety standards and utilizing premium botanical ingredients sourced from sustainable farms.
Do you ship internationally?
Yes, we offer worldwide shipping. Delivery typically takes 3-5 business days within Europe and 7-10 business days for international orders, depending on the destination.
Are your products cruelty-free and vegan?
Absolutely. Botanique Paris is committed to ethical beauty. We do not test on animals, and 100% of our current skincare range is formulated without animal-derived ingredients.
What is your return policy?
We offer a 30-day return policy for unopened and unused products in their original packaging. Please contact our support team to initiate a return request.
How can I track my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.